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  • Web-designing, Domain Name registration and Web-hosting
  • SEO (Search Engine Optimization)
  • Social Networking/ Online Marketing and Branding
  • Audio, Video shooting/ Editing
  • Computer Training (Mobile and in-house training)
  • IT Consultancy and Security
  • Computer Networking & Administration
  • Physical & Electronic Records Management
  • Database designing and development
  • 40+/ Youth/ Community IT/ Computer Training
  • Real Estate/ Online Tool

Contact Us

Munyonyo Cape Road,
Buziga OR
Plot 244, Muyenga Hill Road,
Kampala - Uganda (East Africa)
Mobile: +256-772-870-955,
Office:  +256-393-215-108,

IT Solutions

Find all your IT/ Web Solutions/ Answers here, Please feel free to comment, fire a question or even answer one, thanks.


No Avatar
admin on Wed, 2013-11-20 18:28

The Aplus DNS Manager allows you to modify the zone file for your domain.
1. Log in at
2. Select Start Services.
3. Select Domain Management and then select the DNS Manager application.
4. Edit your zone file as required.
5. Click the "Next" button to complete the operation.
6. Allow 24 - 72 hours for DNS propagation.
While the DNS Manager is convenient and easy to use, it is extremely powerful. Problems may 

occur with your website, and email, if the zone file is modified incorrectly.

No Avatar
Generic doctor (not verified) on Thu, 2016-11-10 11:11

Maintain the amazing job !! Lovin' it!

No Avatar
admin on Wed, 2013-11-20 18:32

Outlook duplicate records can occur for many reasons, and in most cases, a simple fix will prevent them from happening in the future. Below you will find some of the most common causes of duplicates, and some solutions to prevent them in Outlook.

The first, and probably the most common, is synchronization of your Outlook with a PDA. Duplicates can occur here if you have the same Outlook record stored under different terms in Outlook and your PDA. For example, if you have the same contact (we'll call him Bill Henderson) in both your PDA and Outlook, and Bill's job title in your PDA is "Sales", but in Outlook he is listed as "Sales Rep", when you synchronize your PDA to Outlook it will create an Outlook duplicate record: one for Bill Henderson "Sales Rep", and another for Bill Henderson "Sales".

To prevent this, one of the easiest solutions is to get your Outlook contacts in order. You can do this by creating a new secondary Outlook account (not configured for email) and sync all of your contacts from your PDA into this account as new. You can then clean them up to match your original Contacts folder, and sync back into your PDA. Once that’s complete, you can delete the secondary Outlook account and your next sync to Outlook should go flawlessly.

Another reason for Outlook duplicate records could be that Outlook downloaded an email twice from one or more POP3 servers. This could happen for multiple reasons; a background synchronization happened at the exact time you were emptying the Deleted Items folder, messages you intentionally leave on the mail server are downloaded again on the next Send/Receive, you have two or more alias accounts pointing at the same POP3 server, or other inconsistent occurrences.

If you believe your Outlook duplicates are caused by an underlying Outlook functioning error, check with Microsoft Support at; in many cases, you just need to update your software because of an Outlook bug.

Reinstallation and re-configuration of Microsoft Outlook could also Outlook duplicate records. If you install a fresh installation of Outlook with your email account, select your old .pst file as the delivery location, but originally chose to leave a copy on the server; those old emails will not only still be in your .pst file, the server will also download them again and create Outlook duplicates you will need to remove. This is because the server didn't recognize that the emails had already been received by another email account.

To prevent this problem, make sure you start Outlook with a clean .pst file after re-installation. Once the "new" email messages have been received, open your old .pst file and move only the new messages (not the old message "duplicates") into the old .pst file. Then delete the new .pst file and set your default delivery to the original .pst file.

Your firewall and/or anti-virus software can also create Outlook duplicates. In a perfect Send/Receive cycle, Outlook sends a request to the mail server for mail messages; new emails not in Outlook are then downloaded and the connection is closed. However, if your firewall or anti-virus software interjects itself and causes something to fail at any point in this process (flagging a large message, etc.) the connection will not close properly. This means that any emails that were downloaded before the point of failure will be downloaded again on the next Send/Receive, thereby creating duplicate emails in your Outlook inbox.

If you think your firewall/virus scanner is causing Outlook duplicates, change your security settings to not interfere with Outlook. Outlook's "in-house" security measures are tight enough as it is, and it does the work for you, so there’s no need to worry.

Check your rules in Microsoft Outlook – they could be set to send the same message to two or more places. If you have multiple rules set up to deal with incoming email messages, there's a possibility that Outlook could create duplicates in order to satisfy two different rules. For example, if you have a rule to send all emails from "Jack Morris" to a specific folder, and all emails with the subject line "Outlook" to go to the same folder, and you get an email from "Jack Morris" with "Outlook" in the subject line, technically both rules apply. Outlook will then move the message twice, creating a duplicate email that you will want to remove.

To prevent this problem, be sure to add the action "stop processing more rules" to the rule. This way, if a rule has already been applied to a message, no further action will be taken and duplicates will not be created to satisfy all rules.

When the worst comes to the worst, 

Disable the Microsoft Exchange Scan add-in in Microsoft Outlook

Outlook 2010 
1.    Launch Microsoft Outlook 2010.
2.    Click File, Options, Add-Ins.
3.    Under Add-Ins, select Microsoft Exchange Add-in and click Go.
4.    In the COM Add-Ins window, deselect Microsoft Exchange Add-in and click OK.
5.    Exit and restart Outlook.

No Avatar
admin on Wed, 2013-11-20 18:35

Solution from Alexa Web-solutions support team: 

Most probably the slider requires different jquery version than the one that Artisteer is using. 
Please try the following workaround: 

- open template/html.tpl.php file, find this string: 
<?php print art_compatible_scripts($scripts); ?> 

- and change it to: 
<?php print $scripts; ?> 

This should help. 

Best regards

No Avatar
admin on Wed, 2013-11-20 18:36

if (!document.getElementById("fb-root")) {
  fb_root = document.createElement("div"); = "fb-root";
  (function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) {return;}
    js = d.createElement(s); = id;
    js.src = "//";
    fjs.parentNode.insertBefore(js, fjs);
  }(document, "script", "facebook-jssdk"));
}</script><div class="fb-like-box" data-href="" data-

width="349" data-height="308" data-colorscheme="light" data-border-color="#D6D6D6" data-show-

faces="true" data-stream="false" data-header="false"></div>

No Avatar
LeXo (not verified) on Thu, 2013-11-21 12:33

Don't forget to change the data-href= to your facebook page, also the width and height to yours, thanks.

No Avatar
admin on Wed, 2013-11-27 13:40

Search engine optimisation is the most powerful marketing tool available to modern businesses.

The benefits of a great Google/ any other search enging ranking are phenomenal. Just some include:

  • Increased traffic to your website.
  • Greater conversions, whether it be inquiries, sales or booking.
  • Improved visibility beyond local markets.
  • Increased brand credibility.
  • Higher return on investment then traditional advertising.
  • Remaining ahead of competitors.

Why SEO?
People trust websites that are on the top of Google because Google is considered to be a reliable judge of a website’s merits.

What about Paid Links?
Studies show people are less likely to trust websites that pay to be in the top spots.

These “sponsored links” are usually in a shaded areas on the top or right hand side of your browser.

No Avatar
Clarine (not verified) on Fri, 2016-10-14 07:09

You've one of the greatest webpages.

No Avatar
admin on Thu, 2014-01-02 11:31

Solutions to this problem
Changing of DNS on Microsoft Windows 7

  •  Go to Control Panel.
  •  Under Network and Internet, click View network status and tasks.
  •  Select the connection you want to configure. For example: Local Area Connection.
  •  Now, click Properties.

 Click Internet Protocol Version 6 (TCP/IPv6)

  •      check the Use the following DNS server addresses: (last radio button).
  •      paste 2001:4860:4860::8888 to Preferred DNS server: , and;
  •      paste 2001:4860:4860::8844 to Alternate DNS server: .
  •      Click OK.

Now let us go to Internet Protocol Version 4 (TCP/IPv4)

  •      check the Use the following DNS server addresses: (last radio button).
  •      provide the Preferred DNS server: by, and;
  •      provide the to Alternate DNS server: by
  •      Click OK.

No Avatar
admin on Mon, 2014-01-06 18:37

Sometimes the Wimax internet on the Main laptop isn't accessible by the LAN network...

(This solution is in the assumption that the IP addresses are intact and not changed... i.e: the LAN is working good and fine...)

Simple steps to troubleshoot this include;

1. Ensure the Switch is on and all network cables are plugged in correctly

2. Proceed to the network and sharing center

3. Single click on the Wimax connection status.. (you receive a dialogue box)

4. In the new dialogue box, click on properties and then sharing

5. If sharing is enabled, first disable it for the mean time...and click OK

6. Give it like 1 min to refresh and then re-enable the sharing option again...

7. Click OK and then check to see that your computers can access internet.. (This should be working now)



No Avatar
Lexo (not verified) on Sun, 2014-03-02 09:05

It sounds like you may have Screen Curtain on, a function of Voice Over that darkens the screen. You may find the following article helpful (it is aimed at the iPad, but the same functions apply to the iPhone as well):

If VoiceOver is on and the screen is black, but you can still use the device by pressing volume up and volume down, you may have screen curtain on. Try triple-tapping using three fingers on the device display to turn off screen curtain. Or connect the device to iTunes (see above).

No Avatar
admin on Sat, 2014-03-22 12:25

Drupal 7: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

This error can happen when the online server has a problem with bypassing the localhost address.....

My solution goes as below;

I logged in to the phpmyadmin panel and looked for the server ip address which in this case its


Server: XX.XXX.XXX.XX, Then Under settings.php, i replaced the host: "localhost" with "XX.XXX.XXX.XX"


Please change the XX.XXX.XXX.XX to suit your server IP address


Sometimes you may also need to disable all clean urls....

No Avatar
admin on Fri, 2014-04-25 17:06

First of all you have to enable the Content_Permissions module (part of the cck package)?

The content permissions module creates a new section under User Management -> Permissions -> content_permissions module - ensure anonymous users have permissions to view each of the image or file fields that have been created.

You should have fun..... Hit me up..!!!

No Avatar
Lexo (not verified) on Mon, 2014-04-28 08:27

Great research buddy.. thanks for the answer, it worked fine, this is great!

No Avatar
admin on Sat, 2014-07-05 20:50

- Copy and paste the code below into your .httpaccess, sometimes its hidden, so while opening file manager under your

cpanel, the next pop up window, check show hidden files box to see this file:

<IfModule mod_rewrite.c>
   RewriteEngine on
   RewriteBase /
   RewriteCond %{REQUEST_FILENAME} !-f
   RewriteCond %{REQUEST_FILENAME} !-d
   RewriteCond %{REQUEST_URI} !=/favicon.ico
   RewriteRule ^(.*)$ index.php?q=$1 [L,QSA]

- Then, login to the drupal site, for Drupal 7, visit here: yourwebsite/?q=user/1#overlay=admin/config/search/clean-urls
Or under the admin menu, go under: Configuration-search and metadata-clean urls
- Then refresh and check the enable clean urls box, BINGO.

  • For wordpress, login to the admin end, under settings, look for parma links, it might be under appearance, then change to the desired link/ url type probably with the q=

No Avatar
admin on Wed, 2014-09-03 14:00
  • Copy and Paste this code in your index.php file. It will show you the error message instead of blank page. At least the root of the problem can be known. Paste it right after php tag at the top before the rest of the codes.

    ini_set('display_errors', TRUE);
    ini_set('display_startup_errors', TRUE);

  • Then, after seeing the error, follow the instructions, you can also check the error log file on the root folder.
  • Last clear or empty all the cache tables, every table with cache, then refresh the page, just incase, make sure the 

garland theme is uploaded, switch to/ set it as default and then switch back to you desired theme, that should work.

  • It could very well be that one of your modules is running out of memory.

You can add one line of code to your index.php file to allow Drupal to run with more memory than the default setting:

Add the above code on the line after the ?php in your /drupal/index.php file. If everything starts working fine, then 

you can identify what is causing the memory problem (highly likely it's a module).

Disable a module, and then comment out the ini_set('memory_limit','256M'); and see if it loads now.

From Alex Ssegujja

No Avatar
admin on Mon, 2014-09-08 14:39

Squirrel is only sending but not receiving.
Horde, Roundcube not sending and showing the error below:
SMTP Error (451): Failed to add recipient "" (Temporary local problem - please try later).

Login to your cpanel, under email section, click on MX Entry, under Email Routing select Automatically Detect Configuration (recommended) or local mail exchanger, thats it.

No Avatar
admin on Wed, 2014-09-24 08:58
  • Are you looking for an online Password hash key generator for Joomla, Wordpress, Drupal and Apache (MD5, SHA1, hash + salt) find it here:

No Avatar
admin on Fri, 2016-04-22 23:33

In Artisteer 4, While under Export Options, under General, via Responsive Web Design, select/ choose 
No, to turn of the responsive design, then ok and export.

Note that, when this option is Yes selected, the theme will be distorted on most mobile devices, 
else if No is selected, it will display well default on all platforms. This is why in Artisteer 3 
theres no Responsive web design option, No is by default so the themes show well.


NOTE THAT, Responsive templates in Artisteer are designed for the optimal viewing experience on 
desktops, tablets (Landscape and Portrait orientation) and smartphones (Landscape and Portrait 
orientation). It was not designed for specific devices and requires that the browser (Firefox, 
Chrome, Opera, Safari etc.) of the device supports HTML5+CCS3.

The responsive design becomes active when a website does not fit the browser window of the device, 
in other words, when the browser window size is smaller than the width of the website. The default 
(desktop) layout appears if a website width is the same or less than the browser window size. It 
means that the desktop layout may appear on the tablet in Landscape orientation, but changing 
orientation to Portrait will activate the responsive style rules for tablets.

No Avatar
admin on Mon, 2017-04-03 11:06

When Localhost CMS Setup denying the DB, UN and PW, I.E: When setting up the wordpress website, change the HOST from localhost to

By LeXo

No Avatar
admin on Mon, 2017-04-03 11:07

Via: Appearance, Editor and look and edit: content-posts.php, Find and Change the_excerpt to the_content and save the changes. 

Preview your site and check if the excerpts are now full posts.

*To disable the “Read More” button, Remove/ comment it out in your file like this:
<!-- <a href="<?php  the_permalink() ?>" class="read-more">read  more<.a>-->



By Big LeXo

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